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Knowing your rights


Telstra PhoneWords Privacy Policy

1300Australia Pty Ltd is trading as Telstra Phonewords. Telstra Phonewords is committed to protecting your privacy. This Statement of privacy applies to the Telstra Phonewords public website and governs data collection and usage. By using the Telstra Phonewords public website, you consent to the data practices described in this statement.

Collection of your Personal Information

Telstra Phonewords collects personally identifiable information, such as your E-mail Address, Name, Business Name and/or State Location. Telstra Phonewords also collects anonymous demographic information, which is not unique to you, such as your postcode and product preferences.

There is also information about your computer hardware and software that is automatically collected by Telstra Phonewords. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Telstra Phonewords for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Telstra Phonewords website.

Telstra Phonewords encourages you to review the privacy statements of websites you choose to link to from Telstra Phonewords so that you can understand how those websites collect, use and share your information. Telstra Phonewords is not responsible for the privacy statements or other content on websites outside of Telstra Phonewords and the Telstra Phonewords family of websites.

Use of your Personal Information

Telstra Phonewords collects and uses your personal information to operate the Telstra Phonewords website and deliver the services you have requested. Telstra Phonewords also uses your personally identifiable information to inform you of other products or services available from Telstra Phonewords. Telstra Phonewords may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Telstra Phonewords does not sell, rent or lease its customer lists to third parties.

Telstra Phonewords keeps track of the websites and pages our customers visit within the Telstra Phonewords website, in order to determine what Telstra Phonewords services are the most popular. This data is used to deliver customised content and advertising to customers whose behaviour indicates that they are interested in a particular subject area.

Telstra Phonewords websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Telstra Phonewords or the site; (b) protect and defend the rights or property of Telstra Phonewords; and, (c) act under exigent circumstances to protect the personal safety of users of Telstra Phonewords, or the public.

Use of Cookies

The Telstra Phonewords website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with the Telstra Phonewords site or services, a cookie helps Telstra Phonewords to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Telstra Phonewords services or websites you visit.

Security of your Personal Information

Telstra Phonewords secures your personal information from unauthorised access, use or disclosure. Telstra Phonewords secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

Changes to this Statement

Telstra Phonewords will occasionally update this Statement of Privacy to reflect company and customer feedback. Telstra Phonewords encourages you to periodically review this Statement to be informed of how Telstra Phonewords is protecting your information.