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The largest provider of phone words
in Australia

Our aim is to help Australian businesses generate more sales through advertising with phone words. We have over 7000 quality phone words available and over 30,000 different combinations. We can assist by providing you with effective marketing tools to cost effectively enhance your business branding.

Maintaining a positive brand image is vital to your business success.  Telstra Phonewords can offer a range of phone words or inbound numbers which can deliver enhanced awareness, greater reach and better customer relations – all which have a beneficial effect on the bottom line.

Phone words are the most popular type of inbound number followed by standard 1300 numbers, 1800 numbers and 13 numbers.

Phone word benefits

Phone words

1300 Numbers – Most Popular

1300 numbers are the most commonly requested phone word. 1300 numbers allow a customer to call you from anywhere in Australia from a fixed line with low untimed charges.  1300 numbers can provide the same functionality as 13 numbers, but without high rental fees. 1300 numbers are great for small businesses looking to show increased scale. Depending on your service provider 1300 numbers can be dialed from overseas.  The international number is dialed first, followed by the country code and then the 1300 number.  No area code is required.  An international call rate is charged to the caller which is great for international opportunities and online businesses.

Learn more about 1300 numbers

Phone words

Customers call free

1800 numbers are the next most popular type of phone words.  1800 numbers allow your customers to call you free of charge from a fixed line anywhere in Australia.  Customers love 1800 numbers, because they know their call costs are covered. 1800 numbers are great for businesses that may have customer service centers or consumer hotlines.

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Phone words

Premium phone words

13 numbers are a premium service phone word allowing your customers to call you from a fixed line anywhere in Australia with low untimed call charges. A significant government charge is applicable to 13 numbers. 13 Numbers are the most expensive type of phone word, but they are also the shortest making them the easiest to remember.  13 Numbers have an annual connection and registration fee. These numbers are great for medium to large businesses that have high call volumes and hence can justify the cost over a large number of calls.

Learn more about 13 numbers